TERRIBLE. I bought a lawn trimmer 12 days ago. Went to return/exchange it because it wasn't going to work for me. They said they could not do it unless it was defective but they could exchange the cord. Very patronizing, bordering on rude. First I apologized for the hassle that they were obviously going through in looking things up, but by the end i was done with this place for good. I will probably never go back.You can't return an item there within fourteen days, unless you lie and say it doesn't work. Stupid me for being honest. I was patronizingly told that they would "sacrifice the price of the cord" for an exchange/refund but not the trimmer. I had no room for a trimmer or cord I didn't need, and no patience left (see why below) so I said they can keep them both and left it on the counter to go to the other line up to get the one I needed, which I hadn't been told was ready for pickup (but asked about after waiting days)This took 45 minutes and five people. On top of that, I'd ordered a model that would work for me online almost a week prior. No email confirmation but my credit card charged and processed (complete transaction not just a hold) It was only after the ordeal of trying to exchange the first trimmer for the one I could use that they told me I had to go stand in another line to pick up the one that they'd charged my card for.I know I just 'threw away' $80 but if they have any shred of honesty they'll refund the charge on my credit card, considering I left the receipt for the one they wouldn't take back along with the trimmer and cord sitting on their counter. Honestly after that much hassle to ME, it was worth it to just leave and get on with my day.I wanted to add that I will not renew my roadside assistance through this company either. They are not the South Red Deer Store but that location has ensured I will probably never give another Canadian Tire, anywhere, my business.
Awesome, awesome, awesome.... Jen in auto department went above and beyond to get me an alternator for my 35 year old motor home. I was fine to wait until next day when the first one that came in was a dud. She kept digging until she found one for us the same day and got us going again on our Holliday. Thanks loads, you guys are so helpful. Michael
Great sale prices and great selection! First rule of Canadian Tire is don't ever buy anything when it's full price, pretty well everything goes on sale at some point. The Canadian Tire app is great for setting sales alerts via email prior to the sale date, and they honor the sales price a day or two ahead as well. Have never used the mechanical service department so cannot comment on that. All in all, one of my favourite stores for darn near anything!
***service center review*** I got my winter tires put on today and was really happy with the friendly staff! I also loved that my dog could come hang out in the waiting room with me. That made it a lot easier than walking her around in the cold. Only thing was not thrilled about was the quote of an hour to do the work but having to wait for about an hour and 40 mins.
We had a gentleman come over immediately, after requesting for some help to get some keys cut. We had 3 keys cut, and wait for this, yes, all 3 keys worked! That seems rare these days. We also shopped for a couple more items and got through the till quickly with friendly service. No complaints here.
Canadian Tire - Red Deer, AB is a Canadian Department Store based in Red Deer, Alberta. Canadian Tire - Red Deer, AB is located at 2510 50 Ave, Red Deer, AB T4R 1M3, Canada.
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